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Forum Discussion
All files Dropbox in my personal account, were entirely deleted by Dropbox.
This is stunning and insult to injury Dropbox is a brick wall and provides no way to contact them for customer support.
I opened the files Saturday and was very confused to see only prompts f...
Hello, I've been sick the past several days but am hoping to get more next steps to get my files back. I don't understand how this might have happened - opening a new account with my same email address, but more important is is there anything I can do to find the deleted files? Can I set up a time with someone on Dropbox to trouble shoot? Other next steps?
Thank you very much!
Robyn
Rich
Super User II
Super User III don't understand how this might have happened - opening a new account with my same email address, but more important is is there anything I can do to find the deleted files?
What does your Events page show?
I believe I used this in December
Are you certain that you last used the account in December? What about the email address for the account. Have you searched it for any emails from Dropbox? When was the last communication you received from Dropbox and what was it for?
