Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

robyn4ryan's avatar
robyn4ryan
New member | Level 1
26 days ago

All files Dropbox in my personal account, were entirely deleted by Dropbox.

This is stunning and insult to injury Dropbox is a brick wall and provides no way to contact them for customer support.     I opened the files Saturday and was very confused to see only prompts f...
Delete
restore
robyn4ryan's avatar
robyn4ryan
New member | Level 1
24 days ago

Yes, I believe it was me.  I tend to use Safari, have created bookmarks there.  I also checked my writing journal and it looks like I worked on the book on January 18, which was a Saturday.  The emails started almost immediately. New sign-in alert was tagged 1/18 at 11:10 a.m. EST and then the first email came at 11:21 a.m.

 

 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions