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GWL office's avatar
GWL office
New member | Level 2
6 months ago

Being asked to contact the owner to delete files permanently.

Hi   I am cleaning up my dropbox and was removing files no longer needed.  A popup appeared and told me that I needed t ask the owner to delete.  These files are from 2021 and I have no idea who ...
Delete
  • GWL office's avatar
    GWL office
    6 months ago

    Thank you Mark!  yes it backed up a usb without my asking it to.  Deleted now so that should fix it.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

If they are deleted you can just ignore them as they dont use quota. However, to permanently delete them the only way to do that is as it says, via the owner who uploaded initially. 

  • GWL office's avatar
    GWL office
    New member | Level 2
    6 months ago

    Not sure it doesn't count against quota as there is nothing left but these files and they are saying I have used up my quota.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      6 months ago

      Deleted files do not use your quota. 

       

      So, if you are out of space something else is using it. 

       

      Your quota consists of everything you see at www.dropbox.com/home and www.dropbox.com/backups 

      • GWL office's avatar
        GWL office
        New member | Level 2
        6 months ago

        Thank you Mark!  yes it backed up a usb without my asking it to.  Deleted now so that should fix it.

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