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Forum Discussion

Island S.'s avatar
Island S.
New member | Level 1
10 years ago

Cannot Delete Folder in Dropbox

I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my...
Delete
Sync
  • poussard M.'s avatar
    poussard M.
    7 years ago

    This is what you do to fix this.  Go to your settings, security, security checkup, move through the questions to the devices listed.  Logout of all devices (computers, smartphones).  Then go to a browser, access your dropbox account, delete folders.  They are finally gone and do not pop back in a few seconds. If any computer is logged into dropbox you cannot delete a folder.

Boris W.2's avatar
Boris W.2
New member | Level 1
9 years ago

Hi all, Happy New Year!

I got the same problem too.

I use my Android to delete the folder "shellext ". <-- Right, u see space include the name. I think that was the problem.

I think u can use any PC or Smartphone to delete it but not tested! First try with Android was successful.

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