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danielam's avatar
danielam
New member | Level 1
2 days ago

Cannot download older versions of files from the site, error 400

My phone corrupted one of my Excel files, so I want to download an older version on my PC to replace the corrupt file, but I get an error 400 when I try to access the list of versions. Does this mean...
Download
restore
Web
danielam's avatar
danielam
New member | Level 1
2 days ago

So I tried all those things in various combos, but no luck. I think it has something to do with this particular file because I have no problem accessing the version histories of other files close-by

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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