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Forum Discussion
Tobias Meier
12 months agoHelpful | Level 5
Can't select section to comment on
Hi everybody,
I have encountered a problem where, if I try to use the "Comment in a section" feature, it behaves strangely. It lets me drag the rectangle, but I cannot go further. It's like as if I keep the Mouse button clicked (like a rectangle selection in Photoshop, for example) when I'm not.
I have asked my co-workers to check if it's just me, they have the same problem.
Is this solvable somehow?
Thank you very much for your help.
Hi everyone 👋🏽
Our team has implemented a fix.
Can you let us know if you're still having issues?
Thanks,
Sam
- gingerbeeExplorer | Level 4
I am also having the same problem!
I tried uploading a smaller file with single pages instead of spreads (it's a catalog)
I tried using Edge instead of Chrome
I tried it on multiple computers
My client is also having the same issues
My client is a- gingerbeeExplorer | Level 4
We're both using personal accounts
- NancyDropbox Staff
Hi @Tobias Meier, thanks for bringing this to our attention.
Have you tested this on different browsers, or even via incognito window?
Out of curiosity, are you and your co-workers part of a Business team and you're all having this issue, or is it happening individually for each one of your personal Dropbox accounts?
Let me know.
- brianscmNew member | Level 2
I am having this same issue on a business account at 6 different users. Firefox, Chrome, and Safari.
- jeffsabscmNew member | Level 2
This problem persists regardless of browser (Chrome and Safari). Incognito mode does not change the behavior. Major problem for our org as we are on a deadline.
- Sam DBXCommunity Manager
Hi everyone 👋🏽
Our team has implemented a fix.
Can you let us know if you're still having issues?
Thanks,
Sam
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