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Forum Discussion

JoseOrganista's avatar
JoseOrganista
New member | Level 2
3 years ago

Cyber attack with ransomware file reposition

Hi. I Need some help! Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022. How can i get my files back?  
Restore
JoseOrganista's avatar
JoseOrganista
New member | Level 2

Hi, thank you for your kind help.
Unfortunelly this feature does not work on free accounts.
Any other suggesttion?

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

JoseOrganista the only other option is doing it one by one, or, upgrading for a single month to access that rollback feature. 

  • JoseOrganista's avatar
    JoseOrganista
    New member | Level 2
    3 years ago

    Thank you.

     

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