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mdhakr's avatar
mdhakr
Helpful | Level 6
6 months ago
Solved

Deleting a folder

Someone sent me some files in a folder.  I now want to delete them but I am told that I will need to provide "administrator permission" to do so.   I don't know my Windows password and have never use...
Delete
  • mdhakr's avatar
    mdhakr
    6 months ago

    Thanks for your wisdom.  It worked.  The folder and files are now gone. TTL.

mdhakr's avatar
mdhakr
Helpful | Level 6
6 months ago

I received a folder with some files that were designated Team files and folder.  I did not create this.  I am the sole administrator of my computer.  When trying to delete this file or its contents I am told I will "need to provide administrative permission" to do so. 

 

The only password I have is that to Dropbox.

 

What is the trail link to getting permission to delete a Team folder and its files?  If I Uninstall Dropbox, will this free the Team folder from its administrative entanglement and allow me to simply delete it?

 

I do not have a password to my Windows computer and have never "protected" any files on it, knowingly anyway.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey mdhakr - did you install the Dropbox desktop app with admin privileges in the first place?

 

Also, are you able to delete this folder after quitting or uninstalling the Dropbox desktop app from your computer

  • mdhakr's avatar
    mdhakr
    Helpful | Level 6
    6 months ago

    I had no knowledge of TEAM anything until this incident and have never used or been told to use ADMINISTRATIVE-related anything until this incident. 

    If uninstalling Dropbox will allow deletion, I will do it.

     

    Are these files controlled by Dropbox or by Windows?

     

    Also, if I delete Dropbox, I'm afraid I will lose my extra storage (although with this incident, I am now afraid to use Dropbox).

    The following is a screen shot of what the Ear Training Files folder looks like; it is different.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey mdhakr, let me jump in here too! 

       

      It looks to me like this is a shared folder. Have you tried using the steps mentioned in this Help Center article, in order to remove yourself from it? 

       

      Give it a go, and let me know how it turns out! 

      • mdhakr's avatar
        mdhakr
        Helpful | Level 6
        6 months ago

        I have looked at your link and followed the following:

        <<How to permanently leave a folder

        1. Log in to dropbox.com.
        2. Hover over the name of the folder you'd like to permanently leave and click the "..." (ellipsis).
        3. Click Manage permissions.
        4. Click the dropdown next to your name.
        5. Click Remove my access.>>

        I enclose a shot of what it looks like when I hover above the file name.  There is no MANAGE anything.

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