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Forum Discussion
How to recover permanently deleted pictures and videos?
I permanently deleted some videos and pictures from my dropbox. I’m trying to figure out how to recover them. There’s no way I could get some type of customer service with dropbox please if anybody had similar issue I really appreciate the help. Also from some of the research I did I find out even if you permanently delete it dropbox holds it for a month again if anybody had this issue I really appreciate the help.
Hi Angelrios, thanks for posting here today!
I'm afraid that you won't be able to restore any permanently deleted files from your account since, as the relevant article outlines, if you permanently delete a file or folder, you can't recover it later.
Do you have any old devices, that you can use in order to retrieve the files from there?
I hope this helps!
- Megan
Dropbox Staff
Hi Angelrios, thanks for posting here today!
I'm afraid that you won't be able to restore any permanently deleted files from your account since, as the relevant article outlines, if you permanently delete a file or folder, you can't recover it later.
Do you have any old devices, that you can use in order to retrieve the files from there?
I hope this helps!
- Unfortunately I don’t but thank you for your help and information I appreciate it
