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Michael Hollister's avatar
Michael Hollister
New member | Level 1
2 days ago
Solved

I cannot see my photos and other files on my account

I have a "Plus" subscription, I was on the site during the week of 3/6. Currently, I cannot see any of my folders or files. I do not recall receiving any notifications about a bill being due. Hel...
restore
Michael Hollister's avatar
Michael Hollister
New member | Level 1
15 hours ago

Hi Jay, I have been charged and paying Dropbox via my charge card. This is for a Plus subscription, and I'm paying each month. My most recent receipt is for Feb 28, 2025.
My next billing should be around March 28. With this information, can you restore my subscription and access to all of my files?

    • Michael Hollister's avatar
      Michael Hollister
      New member | Level 1
      12 hours ago

      Mark, many thanks for your help, you are right, Bravo!

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