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LindaMo's avatar
LindaMo
New member | Level 2
8 months ago

I deleted files accidentally more than three months ago (free plan) - can I restore them?

Hi!  I have deleted a large file with documentes I wanted to keep, 4 months ago.  Today I discoverd that. I can see the files in events on dec 23 2023.  Because I am on a free Dropbox plan, I ca...
Dropbox Basic
Restore
  • maher1982's avatar
    maher1982
    8 months ago

    Hi Linda, Since you mentioned you're on the free plan and the files were deleted four months ago, they would have exceeded the 30-day retention period for deleted files. Unfortunately, in this case, you would not be able to restore the files directly from Dropbox up to my information. 

    Upgrading your Dropbox plan may indeed offer you additional benefits such as extended file recovery options and increased storage space, which could be helpful in the future not in the past like your case here.

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Hi LindaMo 

 

maher1982 is absolutely spot on, after the 30 days they are completely unrecoverable I'm afraid.

LindaMo's avatar
LindaMo
New member | Level 2
8 months ago

Thank you, for the confirmation!

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