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timpalin's avatar
timpalin
New member | Level 2
22 days ago

I need help restoring my files, and the active ticket isn't processing.

On Monday (2/3/25) I accidentally deleted a very large and crucial to my livelihood folder. I immediately reached out to Dropbox chat support and got a couple of different answers as to what I can do...
Delete
Dropbox Rewind
restore
timpalin's avatar
timpalin
New member | Level 2
22 days ago

Thanks, Megan, for the reply. I know there's little you can do yourself as it's already in a pipeline. So thanks again.

However, I'm literally beyond the frustration stage. I have been forced to sacrifice paid projects with a new client this week...letting them down in the process.

I have only a few hours before this impacts me financially AGAIN. If anyone on the team is seeing this, my files must be available to my tonight. This is a financial situation for me at this point....aside from the frustration of not being able to access my other clients' files AS WELL AS 15 years worth of my artwork. 

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