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I've lost my Dropbox Paper documents, how can I get them back?
Hello. A few weeks ago I noticed that I lost all my Dropbox Paper documents. I have been using this application for years and I really like it. The documents contain important information for my work...
Jay
Dropbox Staff
Dropbox StaffHi ROBERT369, thanks for bringing this to our attention.
Are you able to see the missing files on the events page or deleted files page?
This will help me to assist further!
Hi Jay Jay, no i cant. I have been looking for various solutions and answers to the topic of missing data from dropbox paper. The whole paper application behaves strangely. After each reload, a different number of files is shown, sometimes 10, sometimes 3, sometimes 1.
- Megan
Hey ROBERT369, let me jump in here!
When was the last time you viewed your Paper documents when visiting your account online?
Have you tried switching to a different browser to see if you notice the same thing there?
Hi Megan . I allredy wrote everything several times, pls find the story how dropbox lost my data up in this chat plus i have a privat email commuication with "Hannah"
I am prety sure I am not the only one who have a huge problem in his bussiness because out privat informations and data are lost from your free application.
Pls update me with some data and dont ask me the same 2 questions.
thank you
Hi, same thing happened to me and at the same time that Robert369 is mentioning (noticed it middle January) that all Paper Dropbox documents have disappeared. They are not listed nor in any folder. However I did figure that when i search with key words they do come up in search box. Please let me know has solution been found to this? Ie how to return files to main folder and view? They are not in the bin or nowhere else. Thank you.
