Forum Discussion

ROBERT369's avatar
ROBERT369
New member | Level 1
28 days ago

I've lost my Dropbox Paper documents, how can I get them back?

Hello. A few weeks ago I noticed that I lost all my Dropbox Paper documents. I have been using this application for years and I really like it. The documents contain important information for my work...
Dropbox Paper
restore
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 days ago

adam1111, I’d like you to try something else as a test. If you have the Dropbox mobile app installed on your device, please search for one of the Paper docs you’re missing; are you seeing its current filepath in the results? 

If you do, please tap on the ellipsis icon with the three dots next to it and choose the option “Show in folder”. Can you see the rest of your missing files then, including that one?

ROBERT369's avatar
ROBERT369
New member | Level 1
2 days ago

Hi Nancy 

no i dont have your app and after you find my data i will migrate everything from dropbox to google. I tried everything before i started this never ending chat here. FIND MY DATA!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!