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Zion2's avatar
Zion2
Explorer | Level 4
4 months ago

Logic Pro project files disappeared from my Mac and the web

I'm not sure when this issue started but I have a new Macbook and all my files are stored on DROPBOX via desktop app. A few days ago I noticed that the LOGIC PRO PROJECT files were missing in the majority of their respected folders. Obviously, i didn't delete these. When I open the folder only the AUDIO FILES, BOUNCES, and FREEZE FILES folders are visible. This is BOTH in my FINDER AND ON THE WEB/ONLINE VERSION. I have no idea what happened. I know it isn't because of the new mac change because I checked the files when i connected the new mac and all was well. This has just randomly happened.

I've seen a few threads on here but none seem to have the issue where the Project file is not showing up on the web version of Dropbox as well as the desktop app. I am at my wits end and I have many clients data in danger as well as my own!!! 

 

What I don't understand is WHY THE PROJECT FILES ONLY???

 

SOMEONE PLEASE HELP!!!!!

Restore
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi there Zion2 - thanks for bringing this to our attention. 

     

    Could you please let us know your computer's OS version, and the status and version of the Dropbox desktop app as shown in your menu bar?

     

    What can you find about those files in your events page?

     

    Also, are you saving your project files as folders or packages perhaps? 

     

    Let us know more and we'll take it from there.

    • Zion2's avatar
      Zion2
      Explorer | Level 4
      4 months ago

      Hi Walter, I'm on Sonoma 14.5.

      DROPBOX 204.4.5420

      Up to Date

       

      I save all my projects as folders and not packages

       

      The Events page has alot of data but NOTHING relating to the missing project files as I can see. There doen't appear to be a way to narrow down the Events to just those relating specific files.

      We are talking about 100+ files just disappearing

       

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