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Forum Discussion
LeroyD
2 years agoHelpful | Level 5
Missing all folders and files.
I went on Dropbox today and all my material, folders, files and contacts are missing. It's like I was never on Dropbox
- 2 years ago
The files should still be on your account then, however, if they were deleted over 30 days ago, then it wouldn't be possible to recover them at this point.
Are you certain that you don't have another email address which you could have used for Dropbox?
Walter
2 years agoDropbox Staff
Hey rachel-guz, sorry to hear about your missing files.
If you've ensured that you're looking at the correct account, can you check your deleted files page and the events page and let us know what you find?
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