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bettymullins's avatar
bettymullins
New member | Level 2
2 years ago

Missing files and folders

I went to login to my dropbox and I am in tears I have been with this company for some years now.  All my files and folders are missing.  I can't seem to be able to talk to a person.  What is going o...
Restore
  • bettymullins's avatar
    bettymullins
    2 years ago

    Thank you for your support.  I finally figured out that I must have changed my email address associated with my account.  I was able to get back in. 

     

bettymullins's avatar
bettymullins
New member | Level 2

is there a way to retreive those years of files?

bettymullins's avatar
bettymullins
New member | Level 2
2 years ago

Thank you for your support.  I finally figured out that I must have changed my email address associated with my account.  I was able to get back in. 

 

  • bettymullins's avatar
    bettymullins
    New member | Level 2
    2 years ago

    So sorry for wasting your time.  All my files are where they are supposed to be.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No worries, glad to hear you were able to locate your files on your account.

       

      Enjoy the rest of your week!

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