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Forum Discussion
I accidentally deleted my account and can't register again.
I accidentally deleted my account and cannot register again. I really want to use the same e-mail address.
Megan
Dropbox Staff
Dropbox StaffHey Bayashi1031, sorry to hear about that!
Do you get any specific warnings when trying to log into the account?
Let me know more, and we'll take it from there!
Thanks for the reply! When I enter my email address to log in, it shows "Welcome back" and when I enter my password and hit enter, it shows "Invalid email or password"!
- Rich
Super User II
Bayashi1031 wrote:
When I enter my email address to log in, it shows "Welcome back" and when I enter my password and hit enter, it shows "Invalid email or password"!
It sounds like you're trying to sign in, rather than register a new account. If you truly deleted your account, you'll need to create a new one before trying to sign in. Have you done that yet?
If you've already registered a new account and you're still unable to sign in, I'd suggest that you reset the password.
I am trying to register a new account, not sign in, but when I enter my old email address, it shows as sign in. When I enter my password, it says "Invalid email or password".
