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hdrdesign's avatar
hdrdesign
Explorer | Level 3
3 years ago

My files are missing - what can I do?

Hello, good night.  my files are missing. there aren't in historical version, either in deleted files.  simply missed, they dont appear anymore.  it was a lot of information.  what can we do?  ...
Restore
  • Walter's avatar
    Walter
    3 years ago

    Hi there hdrdesign, sorry to hear about your missing files. 

     

    Can you please take a look at your events page and let me know if you see any sign of them there?

     

    Also, I'm not quite sure what the error messages you sent us mean, could you maybe translate them for us please to make sure we're on the same page?

     

    Alternatively, you can post your question in Portuguese in this area. 

     

    Thanks anyhow!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi there hdrdesign, sorry to hear about your missing files. 

 

Can you please take a look at your events page and let me know if you see any sign of them there?

 

Also, I'm not quite sure what the error messages you sent us mean, could you maybe translate them for us please to make sure we're on the same page?

 

Alternatively, you can post your question in Portuguese in this area. 

 

Thanks anyhow!

  • hdrdesign's avatar
    hdrdesign
    Explorer | Level 3
    3 years ago

    Hello, 

    ok

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