Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

MisterBijoux's avatar
MisterBijoux
New member | Level 2
2 years ago
Solved

Remove of a deleted dropbox possible?

Yesterday I delete the wrong dropbox. Is there any chance, that the whole dropbox can be remove?

Delete
  • Megan's avatar
    Megan
    2 years ago

    Hi MisterBijoux, I'm afraid there's nothing that we can do if the account has been deleted.

     

    You could re-open it, using the same email address, but the files aren't recoverable. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi MisterBijoux, I hope you're doing well! 

     

    Would you be able to share some additional info with me?

     

    Did you delete the account, or some files in it? Additionally, what do you want to remove? 

     

    Keep me posted!

    • MisterBijoux's avatar
      MisterBijoux
      New member | Level 2
      2 years ago
      UnfortunatIy I delete one of my accounts by mistake. 😞
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi MisterBijoux, I'm afraid there's nothing that we can do if the account has been deleted.

         

        You could re-open it, using the same email address, but the files aren't recoverable. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!