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paigekat's avatar
paigekat
New member | Level 1
7 days ago

Searching for keywords in PDFs that have OCR doesn't return any result.

We recently digitized a bunch of historical materials for our organization and paid extra in the digitization to apply OCR to the PDFs. We then uploaded the files to our Dropbox account for shared st...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 days ago

Hi there paigekat - sorry to hear you're having issues with this.

When you say that the search doesn't work, are you referring to the website, the desktop app or the mobile app perhaps?

Could you maybe send us a screenshot of a sample file and how it looks on your end so that we can have a visual too?

Any additional information is more than welcome, Paige. 

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