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Forum Discussion
paigekat
7 days agoNew member | Level 1
Searching for keywords in PDFs that have OCR doesn't return any result.
We recently digitized a bunch of historical materials for our organization and paid extra in the digitization to apply OCR to the PDFs. We then uploaded the files to our Dropbox account for shared st...
paigekat
4 days agoNew member | Level 1
Yes, thank you! Mainly the website. However, I have the same problem on the Desktop app, unless I have previously opened the file locally on my laptop. Not sure if this screenshot is helpful at all, but here is an image of me searching for a term that I know is contained in many of the PDFs within the respective folder. I appreciate your help!
- Nancy4 days ago
Dropbox Staff
Hi Paige! Hope you don’t mind if I jump in.
When saying the search is only working for files that you open and close on your desktop app, I’m guessing these files were previously set as online-only, correct?
As for the website, can you test this via another browser instead and let me know if you keep seeing the exact same thing?
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