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s12's avatar
s12
Explorer | Level 4
3 years ago
Solved

Someone has deleted my files

Hello, I think someone have entered my account and have deleted more than 70,000 files. I don't know what to do, I don't know if I had so many files or what happens, because I don't usually enter my ...
Delete
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  • Chris_J's avatar
    Chris_J
    3 years ago

    Hello s12

    Sorry you have this issue.   Are your files inside a removable HD? or on a removable device?  if so, if you unplugged it, Dropbox thinks someone deleted the files.  If you search the Sync history, what does it say?  You can click on your Dropbox icon in your system tray or Menu bar and click on Sync History. If it shows files being deleted, can you investigate what possibly has happened?

     

    If you go to your web interface (Browser) at www.dropbox.com, and click on deleted files, there is a date input field where you can go back in time to view the history

Chris_J's avatar
Chris_J
Icon for Super User rankSuper User
3 years ago

Hello s12

Sorry you have this issue.   Are your files inside a removable HD? or on a removable device?  if so, if you unplugged it, Dropbox thinks someone deleted the files.  If you search the Sync history, what does it say?  You can click on your Dropbox icon in your system tray or Menu bar and click on Sync History. If it shows files being deleted, can you investigate what possibly has happened?

 

If you go to your web interface (Browser) at www.dropbox.com, and click on deleted files, there is a date input field where you can go back in time to view the history

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