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Forum Discussion
martychaos
4 years agoHelpful | Level 6
The Badge shows a file was edited 420 years ago
Is anyone else having issues with Badge, randomly showing "<user> last edited this file 420 years ago".
it seems to affect both mac and windows users and appears to be random- in that we can't ...
- 2 years ago
I know this issue sucks big time, and I hate being the bearer of bad news...but
https://help.dropbox.com/installs/badge-overview
The timing and exact functionality of these features may change, and Dropbox doesn't provide warranties on the performance of these features.
Walter
Dropbox Staff
Hey owladmin, sorry to hear you're having issues with this.
Would it be OK if we reach out to investigate further with device and account specific information?
Tee Dub
3 years agoHelpful | Level 6
Yes, please contact us immediately with a fix. I honestly cant believe that with all the money we give you every single month that we still cant see when the file was last edited.
- Walter3 years agoDropbox Staff
Hi Tee Dub, sorry to hear you're still having issues with this.
I just sent you an email to have a better look internally, so please have a glance at your inbox and we'll take it from there.
Thanks!
- martychaos3 years agoHelpful | Level 6
So I am guessing there is still no acknowledgement from Dropbox about this issue or a fix??
and they are ramping up the per seat fee for the licences.
seriously @Dropbox ?
- Tee Dub3 years agoHelpful | Level 6
We still haven't heard any updates from you.
- joebeals3 years agoNew member | Level 2
I had the same problem and offer a possible solution.
On Windows 10 when I right clicked there was no checkmark for Local or Online Only in the SmartSync menu for the file that was edited over 400 years ago. Nor was there a checkmark for the Folder the document resided in.
Solution: I selected Local for both the folder and the document and now the Dropbox Badge reports the correct version history.
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