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Forum Discussion

Makcyee's avatar
Makcyee
New member | Level 2
4 months ago

What happens to my files that were stored online when l failed to continue my subscription?

I had a Dropbox account to save space on my computer. l failed to renew my subscription due to lack of funds and my files will no longer open as they were saved as online files. Have they been delete...
Restore
  • Mark's avatar
    Mark
    4 months ago

    Hi Makcyee 

    Do you still see them at www.dropbox.com/home ? If so you should be able to download from the website, or, once upgraded again it will commence to sync back to linked devices. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Hi Makcyee 

Do you still see them at www.dropbox.com/home ? If so you should be able to download from the website, or, once upgraded again it will commence to sync back to linked devices. 

Makcyee's avatar
Makcyee
New member | Level 2
4 months ago

Hi, l understood your question now and checked, yes l can find the documents at www.dropbox.com/home.

Thanks so much.

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