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Rikke H.2's avatar
Rikke H.2
New member | Level 1
10 years ago

When I open my files in Dropbox via dropbox.com, I can't edit them

When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uplo...
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  • William B.35's avatar
    William B.35
    9 years ago

    Dear all:

     

    I just find the solution. In order to be able to edit documents in dropbox online, the document format should be in case of word, file format .docx; if you uploaded  in format .doc, you won't be able to opened in the web side. 

    Best regards,

    William

     

    Moderator note: You can also look at this Help Center article https://help.dropbox.com/view-edit/open-button 

Barbara C.11's avatar
Barbara C.11
New member | Level 1
9 years ago

I am also having the same difficulties as others for editing a shared Excel document.  I have tried from my desktop following the instructions provided above, but the file only opens as read-only requiring to save it and then upload again, replacing the original document.  That seems to be the same process as if I accessed the file from the Dropbox website.  Very frustrating !!

Isn't there a solution to this problem that so many have experienced?

 

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