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Forum Discussion
stephendidit
5 years agoHelpful | Level 6
0.0 kb/sec -- even when network monitor shows 13mb/sec
Since yesterday anything I try to upload/download Dropbox says will take 2+ days. Granted, it's taking a REALLY long time on everything, but while claims it's moving files at 0.0 kl/sec, according to...
- 5 years ago
Thanks for confirming that for me, stephendidit.
Since you're running the beta version of the desktop app (xx.3.xx), could you try reinstalling to the stable version (xx.4.xx)?
To do this, you'll need to remove the option to Include me in early releases from your General tab online. More specifically:
- Log in to the website.
- Click on you account picture/avatar at the top right corner of the page.
- Select Settings.
- From the General tab, uncheck the box next to Include me in early releases.
- Download and install the latest version of the desktop app.
Let me know if this helps!
corylulu
5 years agoHelpful | Level 7
I also have been having this issue, although files do still appear to be syncing, just Dropbox says that they aren't. Some show syncing icons next to files that haven't been modified in months/years.
- John D.355 years agoExplorer | Level 3
Same issue here...
Dropbox 93.4.273
indexing "..." (2+ days)
Uploading 1 file...
Downloading 60,044 files (0.0 KB/sec, 2+ days)
I unlinked the dropbox and restarted the mac, opened dropbox and chose the same location. It started indexing like 175,000 files, then got stuck at 60,044 files, same as previous. I feel like it's a permissions error, as the permissions on some files/folders have a user entry that shows "Fetching..." where the user name should be. But I did the preferences/account/[option]/"fix permissions" and it didn't help.
This has been going on for 2_ days. I feel the only way to fix it is going to be to make a new folder and re-download all 1.5TB...
- Daphne5 years agoDropbox Staff
Hey corylulu and John D.35, thanks for joining the topic!
Just to double check if there is progress corylulu, can you check the sync status of the desktop app? Do you see the number of files syncing decreasing?
Where you tried the steps to "Fix permissions" through the Account tab John D.35, can you try the same steps but instead choosing "Fix hardlinks" to see if that does the trick?
Let me know how it goes peeps!
- corylulu5 years agoHelpful | Level 7
Daphne I managed to get it to sync after installing the latest beta build. Everything I did with the stable build did not work, even a full reindex.
However, the other issue I'm having now is that Dropbox recently started to lock files immediately after they are changing. Particularly ".dll" and ".exe" files. So if I am compiling code inside of Dropbox, I'll get a "The process cannot access the file "path\to\obj\Debug\something.dll" because it is being used by another process" unless I pause syncing. This never used to happen.
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