We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
NBF
5 years agoHelpful | Level 6
Are Dropbox and Adobe Acrobat (Document Cloud) supposed to be syncing?
I opened a Dropbox file in Adobe Acrobat Premium and later discovered Dropbox has (quietly) given Adobe Acrobat Premium read/write access to my entire Dropbox folder hierarchy. Every Dropbox file has...
- 5 years ago
Hi Jay,
Thank you for the response. Apparently I've been using Dropbox/Adobe Integration without knowing what it entailed:
https://help.dropbox.com/installs-integrations/third-party/adobe-partnership#pay
Based on my chat with Dropbox support, the way this integration has been implemented, when I use Adobe to edit a Dropbox pdf file, Adobe gets access not only to a copy of that file, but to the entire Dropbox folder structure.
When I gave Adobe Acrobat Reader access to files and folders in my Dropbox, I thought that would be on a file-by-file basis, and read-only; instead, Dropbox has given read-write access to EVERY file. Adobe has in the past had security breaches and Dropbox giving Adobe access to all my Dropbox files on the Dropbox server is a security risk. I think this integration should instead have been implemented by transferring a single file back and forth between Dropbox and Adobe.
Thanks,
Neil
PS. BTW, thanks for the link you provided. It showed that Adobe Acrobat Reader was still connected to my Dropbox account. I disconnected it. I also removed the connection on my iPhone. I still need to figure out how to reorganize pdf files (e.g. remove blank lines and perhaps do OCR) without using Adobe/Dropbox Integration.
Jay
Dropbox Staff
Hi NBF, thanks for messaging the Community!
It sounds like the Dropbox service could have been connected, or was already connected to your Adobe account, which could lead to this behavior.
You can see all services that have connections to your Dropbox account from here.
If you don’t want your Adobe account to be connected, you can remove the connection, and confirm it was removed inside the Adobe app
Let me know how it goes!
NBF
5 years agoHelpful | Level 6
Hi Jay,
Thank you for the response. Apparently I've been using Dropbox/Adobe Integration without knowing what it entailed:
https://help.dropbox.com/installs-integrations/third-party/adobe-partnership#pay
Based on my chat with Dropbox support, the way this integration has been implemented, when I use Adobe to edit a Dropbox pdf file, Adobe gets access not only to a copy of that file, but to the entire Dropbox folder structure.
When I gave Adobe Acrobat Reader access to files and folders in my Dropbox, I thought that would be on a file-by-file basis, and read-only; instead, Dropbox has given read-write access to EVERY file. Adobe has in the past had security breaches and Dropbox giving Adobe access to all my Dropbox files on the Dropbox server is a security risk. I think this integration should instead have been implemented by transferring a single file back and forth between Dropbox and Adobe.
Thanks,
Neil
PS. BTW, thanks for the link you provided. It showed that Adobe Acrobat Reader was still connected to my Dropbox account. I disconnected it. I also removed the connection on my iPhone. I still need to figure out how to reorganize pdf files (e.g. remove blank lines and perhaps do OCR) without using Adobe/Dropbox Integration.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!