Forum Discussion

mark k.'s avatar
mark k.
New member | Level 1
9 days ago
Solved

Camera Upload Files are not being Saved Automatically to my Computer(s)

I've used DB for over a decade, so I know what I am doing.  With each new phone, I install db and turn on camera uploads.  From then on, every pic or vid I take, the file is first clouded and is then...
Camera uploads
  • Hannah's avatar
    Hannah
    8 days ago

    Hey mark k., I'm assuming you missed Megan's reply to you above, so please make sure to check it and reply to her questions.

    Specifically, let us know the sync status and version of the Dropbox app installed on your computer(s).

    Do you have issues with other files syncing from the website to your computers other than Camera Uploads?

    Thanks and please let's continue this conversation in a professional manner, so we can get to the bottom of the issue as quickly as possible.

mark k.'s avatar
mark k.
New member | Level 1
8 days ago

Apologies for my tone late last night.  I will try a reboot first, and then otherwise try to kickstart it into gear.  Thank you.

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