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Forum Discussion
Cannot open shared links on the Dropbox site
I cannot open dropbox-links. Even if I send a link from my own dropbox to myself i'm not able to open it. (Error message: "Something went wrong")
I can open the link from my mobile, ipad and another pc on the same network.
Hi 37594024,
Thanks for reaching out to us.
If you’re having trouble with Dropbox links, you might want to try a few things.
Clearing your browser’s cache and cookies could help.
Sometimes, turning off browser extensions that might be messing things up works, too.
It’s good to check that your browser is up to date as well.
Make sure your firewall or antivirus isn’t blocking Dropbox.
Also, look for any network issues on your PC.
If the issue persists, reach out to us.
I have tried different browsers and restarted the pc of course. Any other suggestions?
- DBX_Pedro
Community Manager
Hi 37594024,
Thanks for reaching out to us.
If you’re having trouble with Dropbox links, you might want to try a few things.
Clearing your browser’s cache and cookies could help.
Sometimes, turning off browser extensions that might be messing things up works, too.
It’s good to check that your browser is up to date as well.
Make sure your firewall or antivirus isn’t blocking Dropbox.
Also, look for any network issues on your PC.
If the issue persists, reach out to us.
Thank's a lot. I removed a chrome extension, Bitdefender. Then it worked.
Have to find out why Bitdefender have blocked dropbox-links.
