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Forum Discussion
Cannot see shared Dropbox paper documents on Dropbox Paper webpage
Dear Community, Some other guys shared some Dropbox Paper folders with me. I could enter the folder and edit the Paper files through 'notifications' on the upper right of the Dropbox webpage. Howeve...
Thanks a lot for replying! I tried what you said and found there is 'Dropbox Paper' in the list of document types. However, the shared Paper folders are neither on dropbox.com nor Dropbox Paper.
If I create a Dropbox Paper, I could see it on both dropbox.com and Dropbox Paper, but with the shared Paper folders, it is not the case.
When I enter these shared Paper folders, I could see the Paper documents and on the left side there is the 'Paper' button. But if I click the 'Paper' button which leads me to the Paper webpage, I would see none of the shared folders.😭
Hannah
Dropbox Staff
Dropbox StaffThanks for keeping me updated, Jingyi51.
If you search for the names of those Paper docs through your search bar on dropbox.com, do you get any results?
Yes, I could get them by searching.
- Hannah
Perfect, Jingyi51! If you can search for them, it means they're somewhere in the account, so I'll agree with Elias_w here; make sure to check your migrated Paper docs folder.
Also, on the search page, if you click on the "..." (ellipsis) button next to the doc you searched for, then click on "Open" and then "go to folder", it should take you to the folder the doc is in.
I hope this helps!
Eh...Sorry but could you show me where can I find the migrated Paper docs folder on dropbox.com please, I don't see them on the webpage.
And for the second method, there is no "..." for those Paper docs shared by others, only for the docs that are created by my own there are "..." buttons.
