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ralphiedee's avatar
ralphiedee
Explorer | Level 4
3 months ago

Dropbox is not syncing content between my two devices.

I have Pioneer Rekordbox which comes with a Dropbox subscription, I now notice that when I upload a file to my main desktop it does NOT sync with the Rekordbox /Dropbox on my laptop. This was working...
Desktop
Sync
  • Megan's avatar
    Megan
    3 months ago

    Hi ralphiedee, let's go through this together! 

     

    The first thing we need to identify is if the desktop app on your main desktop syncs without any issues. 

     

    Would you mind clarifying the syncing status on both the devices to ensure they're both up-to-date? 

     

    Also, when you visit your account online, are you able to locate your content there? 

     

    Let me know more, and we'll take it from there! 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi ralphiedee, let's go through this together! 

 

The first thing we need to identify is if the desktop app on your main desktop syncs without any issues. 

 

Would you mind clarifying the syncing status on both the devices to ensure they're both up-to-date? 

 

Also, when you visit your account online, are you able to locate your content there? 

 

Let me know more, and we'll take it from there! 

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