Forum Discussion

silvia24's avatar
silvia24
Explorer | Level 4
3 days ago

Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.

Hi,  About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues.  What's even stranger is that these new files and fold...
desktop
sync
Windows
silvia24's avatar
silvia24
Explorer | Level 4
2 days ago

Just to follow up, new updates on my PC are not syncing. The desktop app is now working on "updating" a different file, not the one that it was stuck on previously (I don't know why this file, I have not touched this in a while). And the app still says that I don't have any sync issues. Back to square one...

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!