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Forum Discussion
Dropbloke
2 years agoExplorer | Level 3
Dropbox stuck indexing files
My Dropbox has been stuck indexing 1,694 files for the last few days. My Dropbox folder content is different on my home and work computers. And desktop folders "don't exist" online if I try to share...
Jay
2 years agoDropbox Staff
Hi Dropbloke, thanks for bringing this to our attention.
Could you confirm the version number of the Dropbox desktop application by hovering over the icon in the menu bar?
This will help me to assist further!
- Dropbloke2 years agoExplorer | Level 3
172.4.7555
- Jay2 years agoDropbox Staff
Can you see which files are indexing according to the Dropbox desktop application? Are there any sync issues showing in the the options under the avatar on the top right?
- Dropbloke2 years agoExplorer | Level 3
No sync issues reported. It's been stuck at "1,694 files" for the last week. I don't think any new content syncs.
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