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Forum Discussion

evaapo's avatar
evaapo
Explorer | Level 4
21 days ago

Dropbox sync stuck with simultaneous download and upload

Hi,   I recently made a bunch of changes on my local Dropbox, while simultaneously making another set of changes directly in my online account. In hindsight, this probably wasn't the best idea as...
Desktop
Sync
  • Jay's avatar
    Jay
    18 days ago

    Hi evaapo, thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

evaapo's avatar
evaapo
Explorer | Level 4

Hi Hannah,

 

Thanks for the suggestions. Unfortunately, those steps didn't resolve the issue. While there was some movement in the number of files in the beginning, it's now sitting at a higher number than before, with no further changes. Anything else I could try?

 

Cheers,

Eva

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
18 days ago

Hi evaapo, thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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