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TA_2024's avatar
TA_2024
Explorer | Level 3
9 months ago

Error creating a Team Folder when it has the same name as a recently deleted team folder

Hi   I'm trying to create a Team Folder with the same name as a 3 hour deleted Team Folder. Searching (by every means) the folder does not show but when trying to create a new TEam Folder wit...
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TA_2024's avatar
TA_2024
Explorer | Level 3
9 months ago

Hi Jay

 

Before posting my message, I had restored it and worked OK.
I deleted the folder again and the deleted it and after that "permanently deleted" the folder.
After that, I tried to create a Team Folder with the same name ang got the same error message.
It is strange. Does it exist? Where? No search can find it.
I'm making tests to evaluate the solution to 25 Users and I can't explain them this "situation".
The Folder is deleted. It should be possible to create a new one with the same name.

Thanks

Regards.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Thanks for the info, could you contact the support team directly regarding this matter for them to investigate it in more detail on their end?

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