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Forum Discussion
Friend tried to share folder with me, but got "No matches" on my email address
A friend tried to share a folder with me, but when he entered the email address I use with my DropBox account, the screen said "No matches." Any ideas what the problem could be, and how we can fix...
doctormelodious wrote:
A friend tried to share a folder with me, but when he entered the email address I use with my DropBox account, the screen said "No matches."
Has he tried to just click tap the Share button after entering your email? I may be wrong but I thought that message just meant it couldn't find the email address in their contacts.
This screenshot is on iOS, not Android, but the results are similar. If I tap on Share, the invite will still be sent.
Rich
Super User II
Super User II
doctormelodious wrote:
A friend tried to share a folder with me, but when he entered the email address I use with my DropBox account, the screen said "No matches."
Has he tried to just click tap the Share button after entering your email? I may be wrong but I thought that message just meant it couldn't find the email address in their contacts.
This screenshot is on iOS, not Android, but the results are similar. If I tap on Share, the invite will still be sent.
Hi Rich,
That's probably exactly what happened. I ended up just creating a folder and sharing it with him, and that solved it.
Thanks for your reply!
DM
