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Forum Discussion
How to ignore/exclude parent.lock file?
Hi, I'm using Dropbox desktop v186.4.6207 on Windows 11. I keep my Thunderbird mail on Dropbox, which works fine, usually. It can never sync the file 'parent.lock' as this is in use by Thunderbird...
I may have found the problem, and it is not with Dropbox or Thunderbird.
My main concern was high CPU temperatures, and therefore fan noise on my Legion laptop, when both D'box and T'bird are running.
A search of causes for this gave me a suggestion to change "advanced power settings", "processor power management" in Windows. For the past 30 minutes with both programmes running, the CPU temperature has been normal, with no fans running.
Thanks for the replies. If it stays all quiet I will mark this solved in a little while.
Hi Jay ,
I first tried exactly as the help page said, but got an error message about syntax or missing something.
When I googled the Powershell syntax used (I'm an amateur at this) I found another link said it needed a '1' at the end of the line.
This seemed to work, as I got no error message in Powershell, but nothing actually changed. There was no confirmation in Powershell, just back to the prompt.
I may have found the problem, and it is not with Dropbox or Thunderbird.
My main concern was high CPU temperatures, and therefore fan noise on my Legion laptop, when both D'box and T'bird are running.
A search of causes for this gave me a suggestion to change "advanced power settings", "processor power management" in Windows. For the past 30 minutes with both programmes running, the CPU temperature has been normal, with no fans running.
Thanks for the replies. If it stays all quiet I will mark this solved in a little while.
- Megan
Dropbox Staff
I am having the same problem. When I add the code to Powershell (and include the 1 at the end) it does work... as long as any of my Mozilla programs are shut down. But as soon as I turn any of them on again, Mozilla insists that the parent.lock file be new, and so the ignore command is... ignored. And dropbox tries to sync the file again.
