We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
Sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

maxton's avatar
maxton
Explorer | Level 3

I would like to reset my camera upload. Can you please let me know how to do it?

Thank you

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi maxton, thanks for messaging the Community!

 

This would force your device to re-upload all the images in the camera roll from the beginning into the Camera Uploads folder.

 

Are you looking to reset the camera uploads for a mobile device, or a desktop device?

 

This will help me to assist further!

  • maxton's avatar
    maxton
    Explorer | Level 3
    2 years ago

    Hi Jay,

     

    Thanks for the message.

     

    My goal would actually be to re-upload a large portion of photos from my iPhone, given that the backup is not on Dropbox and neither on my laptop. Could you let me know if there is a why where I could just select a portion of photos to be re-uploaded?

     

    My understanding was that it is not possible to re-upload the pictures after they have been uploaded once (even if this happened a long time ago), but I am not fully sure. If that is the case, I would be ok to re-upload the entire folder of photos from my iPhone; I would then be able to extract the missing photos from the entire folder.

     

    Thank you,

    Max

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

      • maxton's avatar
        maxton
        Explorer | Level 3
        2 years ago

        Sure, this works well

        Thank you

        Max

  • eitanas1's avatar
    eitanas1
    New member | Level 2
    5 months ago
    Hi Jay, I would like to reset my camera upload folder as well, I can upload my old photos anymore. Please assiste
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey eitanas1, thanks for your nudge here.

       

      I just sent you an email as well, so we'll continue there.

      • eitanas1's avatar
        eitanas1
        New member | Level 2
        5 months ago
        Hi @Hannah, I did answer you by email, still waiting for response
        Thank you in advance

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!