Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago
Solved

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

maxton's avatar
maxton
Explorer | Level 3
2 years ago

Hi Jay,

 

Thanks for the message.

 

My goal would actually be to re-upload a large portion of photos from my iPhone, given that the backup is not on Dropbox and neither on my laptop. Could you let me know if there is a why where I could just select a portion of photos to be re-uploaded?

 

My understanding was that it is not possible to re-upload the pictures after they have been uploaded once (even if this happened a long time ago), but I am not fully sure. If that is the case, I would be ok to re-upload the entire folder of photos from my iPhone; I would then be able to extract the missing photos from the entire folder.

 

Thank you,

Max

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

  • maxton's avatar
    maxton
    Explorer | Level 3
    2 years ago

    Sure, this works well

    Thank you

    Max

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks, I've sent you an email, please could you reply to it as soon as possible!

      • maxton's avatar
        maxton
        Explorer | Level 3
        2 years ago

        I replied! Thank you

  • SCOOP245's avatar
    SCOOP245
    Explorer | Level 4
    2 years ago

    HOW DO I ACCOMPLISH THIS

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi SCOOP245! I had a look into our system, and from what I can see, you’ve already reached our support team about this.

       

      If you need something else, give me a nudge.

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