You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

programthink's avatar
programthink
New member | Level 1
4 days ago

I can't sync folders to my computer after my hard drive crashed

My hard drive containing the folders mapped to my local drive was broken, so I reinstalled Dropbox on another hard drive on my computer. But when I wanted to remap the folders to the local file explo...
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hi programthink, thanks for bringing this to our attention.

 

Could you clarify in more detail the exact layout of how you originally installed the Dropbox folder (as in, using drive letters or names) before and after this change occurred?

 

Are you using the Dropbox Backup feature? Screenshots of the Dropbox folder and the options you get when right-clicking would also be appreciated.

 

This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!