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thevinery1's avatar
thevinery1
New member | Level 1
5 days ago

I have 2 files which are constantly syncing - how can I locate them?

I have 2 files which are indicating as constantly syncing or uploading for many months. How do I find which files these are and to stop it permanently and not just pausing the sync?

desktop
sync
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    5 days ago

    Hey thevinery1, welcome to our Community.

    Can you please hover over your Dropbox icon with your mouse and send us a screenshot of the exact sync status and version of the Dropbox app?

    If you navigate to your local Dropbox folder, are you able to find any files with blue circling arrow icons that would indicate that the files are trying to sync?

    Thanks in advance!

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