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Forum Discussion

jolkadre's avatar
jolkadre
Explorer | Level 4
7 years ago

Job reached maximum retry attempts

When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".    How I can fix it?
Sync
  • Frank_S's avatar
    Frank_S
    7 years ago

    Hey all,

     

    Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully. 

     

    As always, once I have more information to share I'll loop back here with an update!

     

    Frank

lp2's avatar
lp2
Explorer | Level 3
7 years ago

I have a Gmail email account and recently got the dropbox feature where I am supposed to be able to just share it from the email into a dropbox file, but I keep getting the "Job reached maximum retry attempts" error. It will do it on smaller things (like one thing) but if there are multiple items it gives me the error. Please advise!

 

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    lp2 I've merged your post into another thread regarding this issue. Please try Frank_S's suggestion above, and reply back is you still have a problem.

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