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Forum Discussion
JpFortran
2 years agoExplorer | Level 4
Massive download at startup is consuming huge download bandwidth
Hi there, Every morning, when I log in my linux box, I see dropbox consuming huge download bandwidth and remain doing so during several minutes, til the point I have to kill it process to be able t...
- 2 years ago
Hi JpFortran, as we currently support Ubuntu and Fedora installations of Linux, the amount of support we can provide is limited for Mint.
Most likely there is something occurring with the app during the startup. Could you try delaying the startup, or preventing it entirely, and then starting it up later to see if this helps?
Hannah
Dropbox Staff
Hey JpFortran, thanks for bringing this to our attention.
What's actually the sync status of the Dropbox app as shown on your Dropbox icon?
Is it actually syncing new files to your computer? Have you checked the sync history to see what kind of files they are?
Keep me posted.
JpFortran
2 years agoExplorer | Level 4
hi @Hannah, thank 4 answering.
the dbox icon status is 'idle' (white - without spinning arrows) during this massive downloads, and no new file showing on the sync history list - just the last 30 files modified, but no one new.
Aside this mysterious downloads, dbox works just fine, up/downloading files as they're created and showing the spinning arrows on it icon during the process -which is fast coz my files are text ones or lightweight images.
It looks like 'background download' being in process, like server data or kinda stuff, but takes so much bandwidth during several minutes!
Maybe we have to look at 'side processes' of dropbox and its transfers (let's say) more than regular up/download file process -of course this is just a hunch ~ don't know how dbox works.
Hope U can help me with this issue, coz it's quite annoying.
Regards,
Jp.
- JpFortran2 years agoExplorer | Level 4
this is how it looks:
no 'viewable' activity seen (idle icon / no new files added)
- Jay2 years agoDropbox Staff
Hi JpFortran, as we currently support Ubuntu and Fedora installations of Linux, the amount of support we can provide is limited for Mint.
Most likely there is something occurring with the app during the startup. Could you try delaying the startup, or preventing it entirely, and then starting it up later to see if this helps?
- JpFortran2 years agoExplorer | Level 4
Hi @Jay,
I've tryied your recipe out (turn auto-start off, and manually start process after few minutes), and voilá.. no big tranfers happening (!). I've tryied it just once, but gonna delay dbox process to find out if this could be a permanent solution. (let's hope so!).
Maybe all of this mess is related to the office's firewall, which I have to manually accept (thru a disclaimer page which appears when I open a web browser) every single morning I turn pc on. During such process -between login and accepted disclaimer- spinning arrows of dbox icon are shown, and remains til inet is reached (always thought this was quite normal) and right then is when massive download begins.Now I think this 'try-to-connect-without-luck' maybe confuses dbox process and leads it out of control.
Today is friday, so gonna play around on this issue only on monday. Let's wait til then to confirm if, to delay dbox start, is an effective solution.
Very thanks to all of you there; I'll be in touch.
(if I can be helpful in some way just let me know)
best regards,
Jp.
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