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ddtucker's avatar
ddtucker
Explorer | Level 3
3 years ago
Solved

Moving pics to sales platforms

From a library of photos taken with phone and loaded to desktop, we transfer edited pics to different sales platforms. Lately, some of the pics show up on the platforms turned sideways or upside do...
  • Rich's avatar
    3 years ago

    ddtucker wrote:

    Lately, some of the pics show up on the platforms turned sideways or upside down and no amount of turning them into the correct position seems to work.


    A photo's orientation is set by the device that takes the photo and that information is stored in the photo's EXIF data. Dropbox doesn't control this. It's up to the platform displaying the photo to read that data to see how a photo should be rotated.