Forum Discussion

myguymo's avatar
myguymo
New member | Level 1
4 months ago
Solved

My shared links can't be viewed properly (the content isn't showing).

Hello team, When I click on the 'share' button on a folder to generate a link, and then view the link, I can't view the database properly. This persists on all browsers, and devices including ...
Shared Links
Web
  • BenDBX's avatar
    BenDBX
    4 months ago

    Hi Everyone,

    This issue has been resolved! All folder previews should be back in working order. Please let us know if you're still experiencing any difficulties with folder previews.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey myguymo and Patreon_JuanpiAMVs! Thanks for reporting this here. 

Out of curiosity, is this happening for a specific folder on your account (for which you’ve created this shared link)? Have you generated shared links for other folders and you see the same thing?

Have you both tried an incognito window?

Let me know.

Patreon_JuanpiAMVs's avatar
Patreon_JuanpiAMVs
New member | Level 1
4 months ago

Hi Nancy Yes, I have tried incognito mode and using various browsers, also on phone, same problem.
It happens to me in all folders

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