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Forum Discussion
Nealji
7 years agoNew member | Level 2
Permission Denied - Access Denied - Can't Sync - After clean Windows 10 reinstall
My Dropbox icon on the taskbar states it is 'Indexing 4 files... Cant Sync ....jpg (access denied). I'd either like to sync those files or delete them. I can't find those file doing a search on my ha...
- 7 years agoI noticed this happens to me sometimes when one/some of the files are being used/opened by a program, and some modifications to those files are made from another device/web. You may try closing the programs which might be using files in your dropbox folder, and it should complete the sync. You may also try restarting dropbox/computer if that is not a big issue.
Rich
7 years agoSuper User II
Have you restarted Dropbox to see if it can re-index and continue syncing? If a simple restart doesn't fix it, then refer to the following help article:
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