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Forum Discussion
JWMJWM
7 years agoExplorer | Level 4
Smart Sync doesn't work for Logic Pro files
I'm experiencing an issue with smart sync. It works perfectly for all my files, exept for Logic Pro X Files. When I right-click and choose 'online only' it syncs, sets the icon to the grey o...
- 6 years ago
oliespink wrote:
... they have said an application is using the files so it’s not a problem with Dropbox, that’s not the case as far as I can tell and I am totally stuck, did you manage to get this sorted?Yes, and it wasn't a Dropbox issue. It was the antivirus I was using. An update to the antivirus corrected the behavior.
zanerk
Explorer | Level 4
I have the same problem... Did you find a solution?
Brian L.30
5 years agoNew member | Level 2
I've been looking for a fix for a bit related to Logic X files not smart syncing correctly and the above is NOT the solution. Dropbox treats logic files (packaged files) as folders and inside there are several other folders. Seems something odd is happening in there.
The easiest way I found was:
Access your DB with a web browser
Navigate to the file (it will be a folder)
Inside the folder, go to Resources and look for ProjectInformation.plist.
Simply remove file name extension (.plist) and the file will now sync to online only. DO NOT DELETE THIS FILE OR YOUR PROJECT WILL BE LOST!
Note that if you want to open the project again, you'll need to add back .plist to the file name.
So, yeah, if you have a thousand logic files like me, it's not the best solution, but it works.
Another solution is to zip up the file before you sync.
- oliespink5 years agoHelpful | Level 6
Thanks for this info, but like you there is no way i am doing this for each session, its crazy why dropbox wont reconise this as a problem and fix with an update, I mean we are paying for a sercice and at the moemnt its not working as intended.
- pomp5 years agoHelpful | Level 6
Same problem here, also got a thousand logic project files that won't online sync correctly..
And to do that .plist thing doesn't feels like the best solution either.
well, let's zip old projects and then choose online sync, then you at least save a couple of minutes downloading when needed but still feels very unessessary.
- oliespink5 years agoHelpful | Level 6It’s ridiculous they won’t recognise and acknowledge this problem it’s been around for ages now, I pay for the pro account and very soon will need to upgrade to business, when I move up to the business account I will be putting more weight on to them about this bug, there support service has a lot to be desired.
- oliespink5 years agoHelpful | Level 6Forgot to say all they said was it’s nothing to do with Dropbox and that it’s probably a different program that’s causing the problem even tho I have sent them videos of the problem in real time and that every app and program is shut down, tried with files on system drive, tried with files on an external with the same problem each and every time, also tried on 3 different computer two Macs and a windows machine. For me zipping up the seasons is not an option, I have a long background in IT an no for certain it’s a bug in there software.
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