Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

QC35black's avatar
QC35black
New member | Level 2
5 years ago
Solved

What do the different sync icons mean?

Hi there, there are two types of green check marks, outlined and solid. What is the difference? Thanks!
desktop
GUI
sync
  • Jay's avatar
    Jay
    5 years ago

    Hi QC35black, thanks for messaging today!

     

    It sounds like you might be on a paid plan that uses Smart Sync. If the tick is solid, the it means the file or folder is synced and 'local' on the machine.

     

    The green outline is only for folders on your machine that have some files inside it which are local and online-only using Smart Sync.

     

    You can check out this article for more details.

     

    Hope this helps!

QC35black's avatar
QC35black
New member | Level 2
5 years ago

Thank you Jay,
that was very helpful.

You have a great day.

-jo

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 years ago

You too, QC35black!

 

Enjoy the remainder of your week!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions