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Forum Discussion
Jowelboy
5 years agoNew member | Level 2
Windows defender picks up a hack tool from .dropboxcache - what is that?
My Windows defender has been going off lately after spotting what it thinks is a Hacking tool: "HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's happening every ...
- 3 years ago
BeyondAds wrote:
A client of ours shared access with us to their folder, unfortunately, the folder is too big for our DropBox to open. ... we need access to the folder without upgrading our Dropbox plan.
If you only need view/download access, ask your client to send you a view-only shared link. You'll be able to view the files without affecting your account, but you won't have edit access.
If you need edit access then you'll either need to upgrade your account or, if they have a Business account, join their Business Team. Just know that if you join their Team account with your current account that you will be merging your account into theirs, effectively making them the owner of the account and granting them access to the files in your account. If you decide to join their Team, I'd suggest doing it with a new, empty account.
Jowelboy wrote:
"HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files.
It's likely just a false positive. Although rare, it can happen on occasion due to the way files are stored in the cache. Best to add the .dropbox.cache folder to your antivirus exclusion list.
Thanks for that. I suspected that might be the case.
Appreciate your quick response.
Ian
I think it's better to use any other antivirus instead of Windows Defender. After reading McAfee live safe review at https://antivirus-review.com/mcafee-review I've started using it and it has no conflicts with Dropbox because I often have the same issues with Windows Defender as you have. And adding to the exception list does not work in my case. And I have to do this after each update and it is annoying.
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